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Design for a hospitable and headacheless experience

No one knows your company’s processes like you do. Layers of commonly shared assumptions empower your team to work quickly and intuitively. However, if your team fails to translate these assumed processes for the customer, your customer might be in for a frustrating and flummoxing interaction.

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Make 2016 the Year of the Cloud and never lose a file again

Hello, student. I’m writing to you because I love you, and because I want you to break free from the tyranny of failing computers and lost files. It happens. You’ve laboured all semester. Exam time is approaching. And then, in an all-too-predictable moment of frustration on the knife-edge of insanity, your computer refuses to start, and your entire semester’s work is gone.

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